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Privacy Policy for Basebuild Australia

Basebuild Australia is a family owned and operated South Australian design and construction company with 30 years of experience.

Privacy Policy and Notice
This privacy notice pertains to BaseBuild Pty Ltd. References to “we,” “our,” or “us” pertain to BaseBuild Pty Ltd, registered in Australia with ACN [663 122 236]. Our registered office is located at 5a Peachey Road, Edinburgh North, Adelaide 5113. This notice explains our policy regarding the collection and use of your information, both personally identifiable and non-identifiable. We are dedicated to safeguarding your privacy and confidentiality. We recognise that users of our website expect their data to be protected from misuse and unauthorised access. Our policy is comprehensive and adheres to Australian law. If you feel our policy does not meet your expectations or if we fail to follow it, please let us know. If any aspect of our policy concerns you, your only option is to exit our website immediately. Except as described below, we do not share, sell, or disclose personally identifiable information collected on this site to third parties.
1. Personal and Business Information

This encompasses basic identification details, such as your name and contact information, and any data provided during our business interactions. We pledge to keep this information confidential and use it solely for its intended purpose. We expect mutual adherence to this policy.

This information is used for:
  • Delivering the services you request.
  • Verifying your identity for security reasons.
  • Marketing our services and products.
  • Aggregated, non-identifiable data may be used to provide insights on demographics or page usage.

We retain business records for a minimum of six years to support legal claims or defences and to comply with tax regulations.

2. Marketplace Information

If you provide information to purchase a service offered by another party on our website, we assume you consent to pass this information to the relevant provider.

3. Domain Name and Email Address

Our servers recognise your domain name and email address, recording your page visits. We will not disclose your email address to anyone outside our organisation who does not require it. This information is used for:

  • Communicating with you as expected.
  • Improving site quality and performance in aggregate form.
  • Sending updates about services you have subscribed to.
  • Informing you about other services or related websites.
4. Information Posted on Our Website

Information you post on forums, blogs, or advertisements is stored on our servers. We do not use this information beyond its intended display but reserve the right to utilise it as outlined in our terms and conditions.

5. Website Usage Data

We may employ embedded software (such as JavaScript) to gather data on your page views, navigation, and site performance. This data is not linked to identifiable individuals.

6. Third-Party Advertising

Third parties may use our website for advertising and employ technologies like cookies or JavaScript to collect IP addresses and tailor ads. We do not control these technologies or the data collected. This privacy notice does not cover their practices.

7. Data from Third Parties

While we do not disclose personal information to third parties, we may receive indirect data from services like Google Analytics. This data is not personally identifiable.

8. Marketing Information

With your consent, we may share your email address and name with selected partners offering services or products you may find beneficial. You can opt out of this service at any time by notifying us.

9. Disclosure to Authorities

We must comply with legal requirements and may be required to provide information to authorities if legally requested, such as through a search warrant or court order.

10. Legal Compliance

This policy complies with the laws of all jurisdictions where we operate. If you believe it does not meet your local legal requirements, please contact us. Ultimately, using our website is your choice.

11. Complaint Handling

For complaints about how we handle your personal information, please contact us. We will address your concerns and take appropriate action.

If unresolved, please submit a formal written complaint detailing the issue, perceived privacy interference, and resolution expectations.

We will acknowledge receipt of your complaint and provide a response timeframe. We aim to resolve complaints promptly but will inform you if additional time is needed.

If dissatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

12. Contact Us

Click to Email Us

OAIC Contact Details:

13. Policy Updates

Our privacy policy is subject to change to remain current. Please review it periodically. For any questions regarding this policy, contact us through our contact page.

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