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Terms and Conditions for Basebuild Australia

1. Introduction
Welcome to Basebuild Australia. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
2. Services Provided
Basebuild Australia offers design and construction services for tiny houses, including customisation and modular options tailored to client specifications.
3. Pricing and Payment
  • Quotes: All quotes are preliminary and subject to change based on final project details.
  • Payment Terms: A non-refundable deposit is required to commence work. The remaining payments are due as per the agreed schedule.
  • Refunds: Refunds are not provided for services rendered.
4. Warranties and Guarantees
  • Structure Warranty: A 25-year warranty covers the structural integrity of our tiny houses.
  • Exclusions: Warranties do not cover damage due to misuse, neglect, or unauthorised modifications.
5. Delivery and Installation
  • Delivery Timeframe: Typically within 3 months from the project start date.
  • Installation: Installation services are available; otherwise, the customer is responsible for proper installation.
6. Compliance and Standards
  • Regulations: All constructions comply with Australian standards and National Construction Code (NCC) regulations.
  • Energy Efficiency: High energy efficiency and sustainability are integral to our designs.
7. Customer Responsibilities
  • Access and Information: Customers must provide access to the site and relevant information necessary for project completion.
  • Maintenance: Post-installation maintenance is the responsibility of the customer.
8. Limitation of Liability
  • General Liability: Basebuild Australia is not liable for indirect, incidental, or consequential damages.
  • Dispute Resolution: Disputes shall be resolved through mediation before any legal action is taken.
9. Privacy and Data Protection
  • Data Collection: Personal information is collected and used per our Privacy Policy.
  • Data Usage: Customer data is used solely for service provision and improvement.
10. Amendments and Termination
  • Amendments: We may amend these Terms at any time with notice to customers.
  • Termination: Either party may terminate the agreement for breach of terms or other specified reasons.
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